Privacy Policy

This Privacy Policy describes how VizzTV (“we”, “us”, or “our”), operated by vizzentertainments, collects, uses, discloses, and protects personal information when you visit or make a purchase on www.vizztv.com (the “Website”). By using the Website you accept the terms of this Policy.

1. Information We Collect

1.1 Information you provide directly

• Email address
• First and last name
• Phone number
• Billing and payment details (processed by third parties)
• Postal address, city, ZIP/postal code
• Social profile information if you sign in with a social provider (e.g., Facebook, Google)

1.2 Information we collect automatically

• IP address and approximate location (city-level)
• Device and browser information
• Pages visited, referring pages, and time spent on pages
• Cookies, pixels and similar tracking data

2. How We Use Information

• To provide, operate and maintain the Website and our services
• To process transactions and fulfill orders (payments are processed by third-party providers)
• To communicate with you (support, account notices, updates)
• To send marketing communications when you opt in
• To analyze usage and improve the Website
• To detect and prevent fraud and abuse

3. Cookies & Tracking Technologies

We use cookies, web beacons, pixels and similar technologies to collect usage information, remember preferences, enable features and personalize content and ads. You can control cookies via your browser settings; disabling cookies may limit functionality.

4. Analytics & Advertising Partners

We use analytics tools such as Google Analytics and may use advertising and retargeting platforms (for example Google Ads, Meta/Facebook Ads, TikTok Ads, Pinterest Ads, Twitter/X Ads, Microsoft Ads). These partners may set cookies and collect information about your activity to serve and measure advertising. You can opt out of certain analytics and ad personalization via the relevant provider tools.

5. Email Communications

We send account-related, transactional and marketing emails. You may opt out of marketing emails at any time via the unsubscribe link in the email or by contacting us.

6. Payments

We accept payments through third-party payment processors (for example Stripe, PayPal, Apple Pay, Google Pay, and card processors). Payment information is handled directly by those providers and is not stored on our servers unless explicitly required by the payment provider.

7. Third-Party Services

We may share information with service providers who perform services on our behalf (payment processors, analytics providers, email delivery services, advertising networks, fraud prevention vendors). Each third party has its own privacy policy and obligations for protecting your data.

8. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using personal information will depend on the type of data and the specific context. Common legal bases include:

• Performance of a contract (e.g., order processing)
• Legitimate interests (e.g., site analytics, fraud prevention)
• Consent (e.g., marketing emails where required)
• Compliance with legal obligations

9. Your Rights

California residents (CCPA/CPRA)

• Right to know what personal information we collect, use, disclose
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information, but may share data with advertising partners)
• Right to non-discrimination for exercising privacy rights

EU/EEA residents (GDPR)

• Right to access, correct, or delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

10. Children

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

11. Data Security

We apply industry-standard measures (e.g., HTTPS/SSL, access controls) to protect data. No system is 100% secure; we cannot guarantee absolute security but we work to protect your information.

12. International Transfers

Data collected may be stored and processed in the United States or other countries. We will take steps required by applicable law to protect personal data when transferring it internationally.

13. Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

14. Changes to This Policy

We may update this Privacy Policy occasionally. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Website after changes constitutes acceptance of the revised policy.

15. Contact Us